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Our kitchen is now a completely gluten-free environment. Our tools and equipment have been purchased for the sole purpose of making our gluten-free products and have not been used for anything else. Our ingredients are strictly gluten and wheat-free, from our certified GF oats to our potato and rice flour and anything we put in or on our flapjacks, doughnuts and other baked goods. We make as many of our constituent products as possible so that we have the most control over what they contain.
Our Yay! Flapjacks are really stable, especially if kept cool in the fridge. They will stay fresh and delicious for a good month…if you can resist for that long! If kept at room temperature, you should eat them within a week. Some flavours are particularly susceptible to the heat, such as anything with apple or topped with caramel or chocolate. Please be aware that in hot weather or direct sunlight, the overall appearance of your flapjacks may be negatively affected if not kept cool. However, this will not affect the taste or cause the products to be inedible.
We can post our Yay! Flapjacks to all parts of the UK, including the Highlands and Islands, Scilly Isles and the Isle of Man, but excluding the Channel Islands. We are currently not able to deliver our flapjacks outside of the UK. Please allow at least three working days Tuesday to Saturday for baking and packing before your flapjacks are out for delivery or posted (this may be longer at busy times). For details of delivery times, please see our Delivery section.
It does, but in a contactless way. We post out our flapjacks using Royal Mail First or Second Class Signed For, so your postie will confirm receipt. For local deliveries via our Oatmobile, we can confirm for ourselves that delivery has taken place.
You certainly can! Just select the option “Collect from the shop” when you check out. You won’t be charged for delivery or postage and your flapjacks could be ready for collection in as little as three working days, Tuesday to Saturday. Just let us know what day you prefer to collect them on and an approximate time if you know it, and your flapjacks will be ready and waiting for you.
Not a problem! In fact, we encourage it, it helps to save the planet and it saves us both money! Just select “Collect from the shop with own packaging” when you check out, you won’t be charged for delivery or postage, and as a thank you, we will send you a £1 discount code to use against your next purchase. Please be aware that the container you bring needs to be suitable for use with food and should have the following minimum dimensions:
6.5 inches long x 4.5 inches wide x 2 inches high (16.5 long cm x 11.5 cm wide x 5 cm high) for boxes of 6 Yay! Flapjacks.
8.5 inches long x 6.5 inches wide x 2 inches high (21.5 cm long x 16.5 cm wide x 5 cm high) for boxes of 12 Yay! Flapjacks.
If you forget your container, don’t worry, we will box everything up in our normal packaging for you.